State Farm® Insurance Agent Brooke Palmer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Craig Barnhart
October 9, 2024
5
out of
5
rating by Craig Barnhart
"Marissa Gallo has been so helpful with my home and auto coverage, whenever I have any questions on any insurance-related maters she always promptly follows up with me."
debbie rickett
October 9, 2024
5
out of
5
rating by debbie rickett
"State Farm is a wonderful agency. We have been with them for 51 years. We have never had a problem with State Farm. They have always been there for us. I highly recommend State Farm to anyone who is looking a great agency."
We responded:
"Debbie, Thank you so much for your kind words and for being with us for 51 years! We're happy to know that we've consistently met your expectations and been there for you whenever needed. Your recommendation means a lot to us. If you ever need anything, we're always here to help. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Brent Barnes
October 8, 2024
5
out of
5
rating by Brent Barnes
"Liz was professional and extremely helpful!"
We responded:
"Liz is a valued member of our team, and I'm happy to hear she provided you with professional and helpful service! If you need any further assistance, don't hesitate to reach out. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Zadie Cartlidge
October 8, 2024
5
out of
5
rating by Zadie Cartlidge
"Liz was very helpful and she was very professional with me about my car insurance."
We responded:
"Thank you, Zadie, for your wonderful review! I'm glad Liz was able to assist you with your auto insurance needs in such a professional manner. We appreciate your feedback and look forward to helping you with any future insurance needs. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Heather Greene
October 2, 2024
5
out of
5
rating by Heather Greene
"Very helpful and friendly. Made the process super easy."
We responded:
"Heather, thank you for your kind words! I'm happy to know you found our team helpful and friendly. Making the process easy for you is always our goal. If you ever need further assistance, don't hesitate to reach out. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Teresa Swinford
September 25, 2024
5
out of
5
rating by Teresa Swinford
"Kim helped me out by ensuring adequate coverage and answering my questions. She was wonderful. . :). Please convey my thanks for her stellar customer service."
We responded:
"We love seeing reviews like this, Teresa! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
mishelle cave
September 17, 2024
5
out of
5
rating by mishelle cave
"Brooke Palmer State Farm is a great company. Her staff are very personable, knowledgeable and helpful! Kim, DJ, and Marissa have recently answered important questions and were able to get things done for us quickly. I highly recommend Brooke’s company!"
We responded:
"Mishelle, we are thrilled to hear your positive feedback! Our team member Kim is exceptional, and we are delighted that she assisted you with your insurance needs. Thank you for sharing your experience with us. We look forward to serving your insurance needs for many years to come!"
Duane Hastings
September 17, 2024
3
out of
5
rating by Duane Hastings
"I have had State Farm insurance for 56 years beginning when I received my drivers license at age 16. Later on in life we added homeowners insurance when we bought our first home. Being on a fixed income now, my premiums simply became unaffordable due to continual increases despite our perfect driving records. This forced me to seek out other quotes which, with exception of our classic car coverage, came in considerably under State Farm’s premiums for the exact same coverage. The office staff has always been friendly and helpful but we simply had to change companies."
We responded:
"Duane, thank you for taking the time to share your experience with State Farm. We value your loyalty and appreciate your feedback. We understand that rising premiums can be challenging, especially on a fixed income. We strive to provide affordable coverage while maintaining the high level of service you've come to expect. Unfortunately, our office has no control over the rates and certain decisions are beyond our control. We'd love to have the opportunity to review your policy and explore potential options to help you manage your premiums. Please contact our office at your convenience to schedule a time to discuss your coverage needs. Thank you again for your feedback."
Paul Byerley
September 14, 2024
5
out of
5
rating by Paul Byerley
"Such A Refreshing Experience. Kim Took Her Time Understanding MY Needs. Not What To Sell Me But What I Needed! Wish More Companies Would Do That!"
We responded:
"Paul, thank you for your wonderful review! I'm glad to hear that Kim took the time to understand your needs and provided the service you were looking for. We always strive to focus on what our clients need rather than just making a sale. Your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Travis Blackwell
September 12, 2024
5
out of
5
rating by Travis Blackwell
"Outstanding service. Liz is fantastic. Always a please with dealing with my State Farm agents at Brooke Palmer"
We responded:
"Thank you, Travis! We're glad you had an outstanding experience with our service. Liz is indeed fantastic, and we're grateful to have her on our team. If you need any further assistance, our office is always here to help. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
brad wykoff
September 11, 2024
5
out of
5
rating by brad wykoff
"Always professional and never pressured into purchasing additional coverages or offerings. Was able to answer all questions on initial calls."
We responded:
"Thank you, Brad, for your wonderful review! I'm happy to know that you found our service professional and pressure-free. It's great that we could answer all your questions on the initial calls. If you need any further assistance, feel free to reach out anytime. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Joy Bragdon
September 5, 2024
5
out of
5
rating by Joy Bragdon
"I recently had to replace my home owner insurance carrier. I had State Farm covering my auto needs so I called them. Tabitha, Kim and all the people at Brooke Palmer State Farm Insurance agency was the most efficient and helpful resource I could ever hope for. My problem was solved quickly they made me feel like a priority and even saved me money. Great job from a great group of people. Thank you."
We responded:
"Joy, thank you for your wonderful review! I'm glad to hear that Tabitha, Kim, and the rest of our team were able to assist you efficiently and make you feel like a priority. It's great that we could help solve your problem quickly and save you money. We appreciate your trust in us for both your auto and home insurance needs. If you need any further assistance, please don't hesitate to reach out. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Danny Bolding
August 29, 2024
5
out of
5
rating by Danny Bolding
"Liz is always very helpful and has great response times getting back with me!"
We responded:
"Thank you, Danny! I'm glad Liz has been helpful and responsive to your needs. We appreciate your feedback and look forward to continuing to assist you. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
John Hoover
August 23, 2024
5
out of
5
rating by John Hoover
"REQUESTED QUOTE FOR FEMA FLOOD INSURANCE. QUOTE PROMPTLY PROVIDED. THANKS"
We responded:
"John, thank you for your positive review. I'm glad we could provide you with a prompt quote for flood insurance. If you have any further questions or need assistance in the future, feel free to reach out. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Kay D
August 22, 2024
5
out of
5
rating by Kay D
"Love Brooke Palmer StateFarm and all their employees ! Always so awesome to me !"
We responded:
"Kay, thank you for your kind words! I'm glad you feel well taken care of by our team. We're always here to assist you with any of your insurance needs. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Shaun Cotner
August 20, 2024
5
out of
5
rating by Shaun Cotner
"Brooke is a wonderful agent and her staff is fantastic. They do a great job of taking care of our needs"
We responded:
"Shaun, thank you for your kind words and the 5-star rating. I'm glad to know that our office and staff have been able to take care of your needs. If you ever need further assistance, we're here to help. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
T Jones
August 15, 2024
5
out of
5
rating by T Jones
"I was looking for a new Insurance Agent because my current agent and company of 38 years they say you are in good hands-not, their rates were getting very expensive for auto and home coverage , deductibles were getting higher. I needed to look around for some better coverage and rates. When I called Brooke Palmer agency Marissa took my call ask me what I needed and went over my insurance needs then I received my quote it took me a moment to process the info because the coverage was a lot better and at a great savings over my current policy. The only issue on my part I should have called sooner Tim"
We responded:
"Hey Tim, Thanks for sharing your experience! I'm glad Marissa could help you find better coverage and savings on your auto and home insurance. It's great to know that our team could meet your needs. If you have any more questions or need further assistance, feel free to reach out anytime. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Nicholas Branigin
August 15, 2024
5
out of
5
rating by Nicholas Branigin
"I’m not one for reviews, but this team truly deserves a great one. I was recently hit, totaling out my prized mustang. Through the whole process I could always rely on DJ, Liz, and Tabitha to pickup the phone. Even when I was acting hysterical, which was probably most of the time. They were also able to get me a fantastic deal on a policy for my new car and I couldn’t be more pleased. I highly recommend getting your insurance through Brooke Palmer State Farm."
We responded:
"Hey Nicholas, Thanks a lot for your review. I'm glad DJ, Liz, and Tabitha could support you through such a tough time. It's great to know they were there for you and helped you get a great deal on your new auto policy. We appreciate your recommendation and are here if you need anything else. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Metta Sanders
August 12, 2024
5
out of
5
rating by Metta Sanders
"Always a pleasure to work with. Appreciate the amazing customer service."
We responded:
"Thank you for the five-stars, Metta! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Larry Bowmer
August 9, 2024
5
out of
5
rating by Larry Bowmer
"I meet with Liz to get a quote for my new to me retirement toy, she was very professional and very easy to deal with, I would definitely recommend her to anyone who needs insurance."
We responded:
"Hey Larry, Thanks for the awesome review! I'm glad Liz was able to help you with your new retirement toy. She's definitely a pro and makes the process easy. We appreciate the recommendation! If you need anything else, we're here for you. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Brandon Broady
August 8, 2024
5
out of
5
rating by Brandon Broady
"Awsome insurance company!!!!"
We responded:
"Brandon, thank you for the five-stars! We greatly appreciate your business."
Amy Oviedo
August 6, 2024
5
out of
5
rating by Amy Oviedo
"Love this team - they are patient, kind, helpful, reliable, and actually answer the phone when I call :) That's a luxury in service these days and I don't take it for granted. Thanks Brooke Palmer team!"
We responded:
"Hi Amy, thanks so much for your awesome review! We're glad you appreciate our team's patience, kindness, and reliability. It's great to know that answering the phone promptly makes a difference for you. We're always here to help! - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
K H
August 5, 2024
5
out of
5
rating by K H
"Liz was very helpful and kind. Earlier this summer Stacy helped me a bunch too, but I don't think I did a review then. You have a great staff Brooke!"
We responded:
"Thanks a bunch for the awesome review! I'm so glad Liz and Stacy could help you out. Our team is truly amazing, and I'm grateful for their dedication. If you ever need anything else, we're here for you! - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Ron Goodwin
July 30, 2024
5
out of
5
rating by Ron Goodwin
"Have done business with Brooke Palmer for almost 20 years."
We responded:
"Ron! Thank you for your review. I’m glad we are able to help you with all of your insurance needs! Looking forward to our next meeting! Brooke Palmer Insurance and Financial Services"
Brent Vincent
July 30, 2024
5
out of
5
rating by Brent Vincent
"Fantastic Service and support. They have a great dog as a mascot as well"
We responded:
"Hey Brent! Thanks so much for the fantastic review! We're glad you enjoyed our service and support. And yes, our mascot is pretty great, isn't he? If you ever need anything else, feel free to reach out! - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"