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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gary & Linda Marsh

August 23, 2025

5  out of  5
rating by Gary & Linda Marsh
"I get very good service from State Farm . Kim was Very quick response with answers to my questions and reasonable prices ."
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Harry Riley

August 20, 2025

5  out of  5
rating by Harry Riley
"Kim offered educational direction to me. Without Kim ,I may have made some poor decisions. Thank you."
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Keith Baker

August 14, 2025

5  out of  5
rating by Keith Baker
"Liz was super nice. She answered every question I had. I would recommend her to everyone."
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baylie smith

August 13, 2025

5  out of  5
rating by baylie smith
"Tabitha was very kind, and helped my friend and I get our insurance set up quickly and easily. Very nice and understanding!!"
We responded:
"Hi Baylie! Thanks so much for the awesome review! Tabitha and the whole team are thrilled to hear we made getting your insurance quick, easy, and kind — that’s how we like to roll at State Farm! If you or your friend ever need anything else (or just want to say hi), you know where to find us. Stay safe and insured! 🚗💼😊 – Brooke Palmer"
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Russellena Williams

August 13, 2025

5  out of  5
rating by Russellena Williams
"Greatest people, I was very happy to go talking to the staff in the office and over the phone to, they answered all my questions and help me out a lot,"
We responded:
"Hi Russellena! Thanks a million for the fantastic shoutout! We’re thrilled our team could turn your questions into answers and your visit into a happy experience — whether in person or over the phone, we’ve got your back! Anytime you need a helping hand (or just a friendly chat), don’t hesitate to reach out. Stay awesome! – Brooke Palmer and the State Farm crew 😊📞🏢"
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Brianna Wilburn

August 12, 2025

5  out of  5
rating by Brianna Wilburn
"Brooke Palmer State Farm's team consistently exhibits a strong commitment to customer service, characterized by friendliness and professionalism. My conversation with Kim was particularly noteworthy, as she carefully reviewed my coverage and presented options to improve our protection. I appreciate Kim's diligence in explaining the details, which ensured a positive outcome from our call."
We responded:
"Hi Brianna! Thanks a million for the awesome shoutout! 🌟 We're thrilled Kim could roll out the red carpet of coverage options for you and make everything crystal clear. Here at Brooke Palmer State Farm, we believe insurance can be friendly AND professional — glad you felt both! If you ever need anything else, you know where to find us. Ride on with peace of mind! 🏍️😊Providing exceptional service is our priority, and we're grateful for your positive feedback. If you ever need assistance, feel free to reach out. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
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Eric Spurlin

August 9, 2025

5  out of  5
rating by Eric Spurlin
"Tabitha was very knowledgeable and helpful in helping me with my insurance needs. Very down to earth and friendly, pricing was very competitive would highly recommend this agency."
We responded:
"Hi Eric, Thank you so much for your wonderful review! I’m glad to hear that Tabitha was able to provide knowledgeable and friendly service to meet your insurance needs. We strive to offer competitive pricing and great support, so it means a lot to hear your recommendation. Please don’t hesitate to reach out if you need anything else! Best regards, Brooke Palmer State Farm Insurance Agent"
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Randy Schultz

August 8, 2025

5  out of  5
rating by Randy Schultz
"Called in to Brooke's office to discuss some changes in our insurance. Spoke with Liz who was so kind, patient, and amazing to work with. Thank you Liz for being so awesome!"
We responded:
"Hi Randy, Thank you so much for your kind words! We’re thrilled to hear that Liz provided you with such a positive experience. We’ll be sure to pass along your compliments to her. If you ever need anything else or have more questions, don’t hesitate to reach out. We appreciate your trust in us! Best regards, Brooke Palmer"
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James McAtee

August 1, 2025

5  out of  5
rating by James McAtee
"Brook Palmer and the crew at State Farm has excellent customer service. They actually care and listens to your needs. I would highly recommend them to anyone that is looking for insurance coverage. Kim is awesome!"
We responded:
"Thanks, James! We enjoy working out with you too!"
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Garry B

August 1, 2025

5  out of  5
rating by Garry B
"Always friendly and addresses and my needs"
We responded:
"Hi Garry, Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you find our team friendly and attentive to your needs. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future! Best regards, Brooke Palmer Brooke Palmer State Farm Insurance"
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T Jones

July 31, 2025

5  out of  5
rating by T Jones
"I was looking for a new Insurance Agent because my current agent and company of 38 years they say you are in good hands-not, their rates were getting very expensive for auto and home coverage , deductibles were getting higher. I needed to look around for some better coverage and rates. When I called Brooke Palmer agency Marissa took my call ask me what I needed and went over my insurance needs then I received my quote it took me a moment to process the info because the coverage was a lot better and at a great savings over my current policy. The only issue on my part I should have called sooner Tim I just wanted to add an update to my review. It’s been a year since I switched to Brooke Palmer at State Farm. I’ve had zero issues anytime I called. I always got an answer and I was Contacted to see if I wanted to come in and do a review. I’ve never got that before. Thank you so much for the great service. Tim"
We responded:
"Hey Tim, Thanks for sharing your experience! I'm glad Marissa could help you find better coverage and savings on your auto and home insurance. It's great to know that our team could meet your needs. If you have any more questions or need further assistance, feel free to reach out anytime. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
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Deborah Meringer

July 11, 2025

5  out of  5
rating by Deborah Meringer
"My house insurance was going to be canceled over something that I used to use State farm, another company, but Brooke saved the day Thank you Brooke the Best insurance agent"
We responded:
"Dear Deborah, Thank you for your kind words! We’re so happy to hear that we were able to save the day and provide you with the excellent service you deserve. Helping our customers navigate challenges and protecting what matters most is our top priority. If you ever need anything else or have questions, please don’t hesitate to reach out—we’re here to help! Warm regards, Brooke Palmer's State Farm Office"
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Barbara Ellis

July 9, 2025

5  out of  5
rating by Barbara Ellis
"Kim went out of her way to get my needs satisfied. Thanks Kim"
We responded:
"Dear Barbara, Thank you so much for your kind words! We’re thrilled to hear that Kim went out of her way to ensure your needs were met. Providing outstanding service and support is very important to us. If you ever need anything else or have any questions, please feel free to reach out—we’re always here to help! Warm regards, Brooke Palmer's State Farm Office"
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Kris Spicer

July 4, 2025

5  out of  5
rating by Kris Spicer
"Very pleased with the service I got from this place and people"
We responded:
"Dear Kris, Thank you for your kind words! We’re so happy to hear that you’re pleased with the service you received from our team. Providing excellent care and support is our top priority, and we’re grateful to have you with us at Brooke Palmer's State Farm Office. If you ever need anything else or have questions, please feel free to reach out—we’re here to help! Warm regards, Brooke Palmer's State Farm Office"
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April Hendricks

June 30, 2025

5  out of  5
rating by April Hendricks
"This group of ladies are always awesome! Amy questions I’ve had, any additions or changes to my policy, are always quickly answered and done right away! I couldn’t ask for a better insurance group!"
We responded:
"Dear April, Thank you so much for your wonderful feedback! We’re delighted to hear that our team has been responsive and helpful whenever you’ve had questions or needed changes to your policy. Providing prompt and reliable service is very important to us, and it means a lot to know you feel well taken care of. We truly appreciate having you as part of the Brooke Palmer's State Farm Office family! Please don’t hesitate to reach out anytime—we’re always here to assist you. Best wishes, Brooke Palmer's State Farm Office"
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Nicole Suhre

June 19, 2025

5  out of  5
rating by Nicole Suhre
"Liz was very helpful in getting our newly licensed driver added to our insurance and making sure our policies were looking good! Thank you Liz"
We responded:
"Dear Nicole, Thank you for taking the time to share your experience with us! We’re so glad Liz could assist you in adding your newly licensed driver to your insurance and reviewing your policies to ensure everything is in order. At Brooke Palmer's State Farm Office, we strive to provide personalized support to meet each customer’s needs, and it’s rewarding to hear that Liz delivered just that. Please know we’re always here to help with any future questions or insurance needs. Thanks again for choosing us! Warm regards, Brooke Palmer's State Farm Office"
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J C

June 11, 2025

5  out of  5
rating by J C
"As a thirty plus year State Farm customer that has lived in four different states, I can say that Brook Palmer's State Farm office has been wonderful in every aspect. My wife of 29 years has recently divorced me and one of Brook's employees named Liz has, in my opinion, gone many extra miles to help me through the stress. Liz has answered my countless questions, helped me make changes to multiple accounts, set up new electronic pay, and even called to remind me to pay my bill when I was still in shock and grieving. At Brooke Palmer's office and with Liz, everything insurance related gets supreme customer service."
We responded:
"Dear JC, Thank you so much for your kind words and for taking the time to leave such a thoughtful review! We truly appreciate your loyalty to State Farm over the years, and we’re grateful to have you as part of our community. We’re thrilled to hear that Liz has been able to provide you with the support and assistance you needed during such a challenging time. Our team is dedicated to going above and beyond for our customers, and it’s wonderful to know that we could help make your experience a little easier. If you ever need anything else or have more questions, please don’t hesitate to reach out. We're here for you! Best regards, Brooke Palmer's State Farm Office"
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Jake

June 10, 2025

5  out of  5
rating by Jake
"Liz was very helpful. I was trying to get renters insurance while on the jobsite and she made it easy for me."
We responded:
"Dear Jake, Thank you for your fantastic review! We're so glad to hear that Liz was able to assist you with your renters insurance while you were on the job. Our team strives to make the process as smooth and convenient as possible for our customers, and it's great to know that we hit the mark for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best, Brooke Palmer's State Farm Office"
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Brooke Zentz

May 29, 2025

5  out of  5
rating by Brooke Zentz
"Very knowledgeable staff and lead me to the right policy for me! They actually saved me money !!!"
We responded:
"Dear Brooke, Thank you so much for your wonderful review! We’re thrilled to hear that our knowledgeable staff was able to guide you to the right policy and help you save money. Providing the best solutions for our customers is our top priority, and it’s rewarding to know we could make a positive impact on your experience. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help! Best regards, Brooke Palmer's State Farm Office"
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Zachary Reynolds

May 16, 2025

5  out of  5
rating by Zachary Reynolds
"Excellent group. Very happy with the service."
We responded:
"Dear Zachary, Thank you for your fantastic 5-star review! We’re delighted to hear that you’re happy with our service. Our team works hard to provide excellent support, and your feedback means a lot to us. If you ever need anything or have any questions, feel free to reach out. We're here to help! Best regards, Brooke Palmer's State Farm Office"
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Len Crapo

May 13, 2025

5  out of  5
rating by Len Crapo
"Above and beyond, always"
We responded:
"Dear Len, Thank you for your amazing 5-star review! We’re thrilled to hear that our team consistently goes above and beyond for you. Your satisfaction is our top priority, and it’s great to know we’re meeting your expectations. If you ever need assistance or have any questions, don’t hesitate to reach out. We're here for you! Best regards, Brooke Palmer's State Farm Office"
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Sandy McGee

May 12, 2025

5  out of  5
rating by Sandy McGee
"Brooke Palmer and her staff are very helpful, friendly, and professional. I would highly recommend Brooke Palmer State Farm."
We responded:
"Thank you so much for the kind words, Sandy! It was great to see you today!"
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Molly Stoy

May 7, 2025

5  out of  5
rating by Molly Stoy
"Liz was wonderful! She was super helpful and answered all my questions. She made the entire process simple and stress free"
We responded:
"Dear Molly, Thank you so much for your wonderful 5-star review! We’re delighted to hear that Liz was able to provide you with such helpful and stress-free service. Our goal is to make the insurance process as simple as possible for our customers, and it’s fantastic to know we succeeded with you. If you have any more questions or need assistance in the future, please feel free to reach out. We’re here to help! Best regards, Brooke Palmer's State Farm Office"
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Brandon Scott

May 7, 2025

5  out of  5
rating by Brandon Scott
"Great experience, Very professional and and answered all questions I had. I would highly recommend."
We responded:
"Hi Brandon, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Liz. She truly is a valuable member of our team, and we’re glad she was able to assist you and answer all your questions. Your recommendation means the world to us! If you ever need our services again, don’t hesitate to reach out. Thanks again for choosing us! Best, Brooke Palmer, Agent State Farm Insurance"
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Dave Colwell

May 7, 2025

5  out of  5
rating by Dave Colwell
"We are very satisfied with the service and the people at State Farm. Thank you."
We responded:
"Dave, we're thrilled you had a 5-star experience with our insurance services! I'm grateful for your positive feedback and am pleased to have assisted you. If you ever need further assistance, feel free to reach out to our office. Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"