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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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April 12, 2024

5  out of  5 rating by mmintr
"Many thanks to the young lady I talked to today. Her name was Liz and she most helpful and so pleasant to work with! Thanks again, Phillip Pinkstaff"
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Charles Hickman

March 27, 2024

5  out of  5 rating by Charles Hickman
"Always there when I need her. They go above and beyond to make me happy."
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Phillip Kleckner

March 26, 2024

5  out of  5 rating by Phillip Kleckner
"Brooke Palmer and her staff are very kind, and great to work with."
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Kirsten Goodwin

March 22, 2024

5  out of  5 rating by Kirsten Goodwin
"Saved me $50 a month! quick easy and friendly service!"
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David Wolfe

March 21, 2024

5  out of  5 rating by David Wolfe
"Needed roadside assistance, Liz was an excellent help! I got assistance under 10 minutes. Thank you so much!"
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Chuck Sleeth

March 20, 2024

5  out of  5 rating by Chuck Sleeth
"Liz is nice caring and helpful she's very informative with insurance needs I think she would make a great agent at your business"
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patricia Nawa

March 18, 2024

5  out of  5 rating by patricia Nawa
"Was very pleased. Still comparing pricing"
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Whitney Deniece

March 18, 2024

5  out of  5 rating by Whitney Deniece
"Brooke is absolutely awesome!! She literally was able to answer all the questions I asked && even the ones I didn’t ask!! She made this experience for me quick, painless && overall very pleasant!! Not scary at all like I expected!! I would recommend her to everyone!!! Let’s GOOOOOOO STATE FARM ROCKS!!!!"
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Victoria Reed

February 26, 2024

5  out of  5 rating by Victoria Reed
"I always receive such wonderful customer service when I call in with questions or concerns. I spoke with Liz recently, and she was so knowledgeable and answered all my questions regarding my insurance. So grateful to the Brooke Palmer team."
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Jeffrey Milner

February 24, 2024

5  out of  5 rating by Jeffrey Milner
"Professional courteous response was on a timely manner"
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Ryan Smith

February 23, 2024

5  out of  5 rating by Ryan Smith
"They are amazing and will do everything they can to help you out!!!! Highly recommend!!!!!"
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Sandra Q

February 22, 2024

5  out of  5 rating by Sandra Q
"Love this place! Liz is phenomenal! No matter what situation I have she is always on top of it. She gets me the answers I need and quickly. Plus she is a joy to speak with and do business with."
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Ciera Vannarsdall

February 21, 2024

5  out of  5 rating by Ciera Vannarsdall
"I absolutely love this agency. They’re the real MVPs, and I’m serious when I say that. I have been with them for years now, and I don’t plan on leaving any time soon. Kim Ivie is absolutely amazing and goes above and beyond! She genuinely takes the time to get to know you. When I go in it’s like going and seeing an old friend. Any issues I’ve ever had they work with me, and take the time to explain and answer questions about policies. Their office is super cute, and literally everyone is GENUINELY NICE. Which is hard to find these days. It’s a yes from me dawg, 13/10 highly recommend Brook Palmer State Farm."
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Linda Carroll

February 21, 2024

5  out of  5 rating by Linda Carroll
"Personable, knowledgeable, not pushy or aggressive. Pleasure to work with."
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Chris Bates

February 19, 2024

5  out of  5 rating by Chris Bates
"Friendly staff"
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Metta Sanders

February 16, 2024

5  out of  5 rating by Metta Sanders
"Always attentive and helpful. I highly recommend this agent and office staff!!"
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Wes Hamilton

February 16, 2024

5  out of  5 rating by Wes Hamilton
"The absolute best customer service out there. Very respectful and understanding."
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Barbara Gruell

February 16, 2024

5  out of  5 rating by Barbara Gruell
"Everyone is always kind and helpful! I’ve never heard, we don’t know. Always willing to go the extra mile! Liz helped me, quick efficient answers to my questions, and always helpful and asking if there’s any way she can help more! Love my local office! Love my team!"
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Doris Mitchell

February 15, 2024

5  out of  5 rating by Doris Mitchell
"Liz was very nice and helpful when we talked on the phone."
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Rob Bowman

February 1, 2024

5  out of  5 rating by Rob Bowman
"Everyone always very helpful. Always answer my questions in timely manner."
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Keith Bruner

January 26, 2024

5  out of  5 rating by Keith Bruner
"Brooke and her team are always very helpful and pleasant when you need something. They keep on top of your changing insurance needs as well."
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Timothy Galvan

January 25, 2024

5  out of  5 rating by Timothy Galvan
"This office is very professional and treats you like family. Highly recommended."
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Scott Brown

January 25, 2024

5  out of  5 rating by Scott Brown
"They are always friendly and take prompt care of my needs. Liz just helped on a couple of items and got me squared away."
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Frank Hooligan Mecklenburg

January 24, 2024

5  out of  5 rating by Frank Hooligan Mecklenburg
"State Farm is my Insurance Company for a reason, Today they helped me get set up with my free "Ting" equipment that monitors your home electrical system using your smart phone. 3 years free service. And up to $1,000 toward repairs by an electrician. Check it out. Free is good but peace of mind is priceless. Thank you, DJ, for helping me with this. It was easy and fast. Brooke Palmer State Farm is the way to go."
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Melanie Jones

January 23, 2024

5  out of  5 rating by Melanie Jones
"Great service! Brooke and her team are always ready to help! They are very professional and timely."