State Farm® Insurance Agent Brooke Palmer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jarrod Beeson
November 15, 2024
5
out of
5
rating by Jarrod Beeson
"Kim reviewed all of our coverage, recommended an adjustment to one of our policies, and answered all my questions. She quickly followed up with me on a couple of items I brought up during our meeting."
We responded:
"Thank you, Jarrod, for sharing your experience! I'm happy Kim could review your coverage, recommend adjustments, and answer all your questions. It's great to know she followed up promptly on your concerns. We appreciate your business and look forward to assisting you with any further insurance needs. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Randy Sprague (GMail)
November 14, 2024
5
out of
5
rating by Randy Sprague (GMail)
"Kim was very helpful and professional during my insurance review"
We responded:
"Randy, I'm glad Kim could assist you with your insurance review! Her professionalism and helpfulness are truly valued in our office. If you have any further questions or need assistance, we're here to help. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Melissa Iserloth
November 7, 2024
5
out of
5
rating by Melissa Iserloth
"Always responsive, efficient, friendly & helpful. Love my State Farm agent!"
We responded:
"Melissa, thank you so much for your wonderful review! I'm happy to know that you find our team responsive, efficient, friendly, and helpful. Your satisfaction means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Melinda Banton
November 6, 2024
5
out of
5
rating by Melinda Banton
"Kim was very knowledgeable and efficient."
We responded:
"Thank you, Melinda! I'm glad to hear that Kim provided you with knowledgeable and efficient service. We appreciate your feedback and look forward to assisting you with any future needs. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Kelly Hathaway
November 6, 2024
5
out of
5
rating by Kelly Hathaway
"Liz was very polite, helpful and informative! 5 star review!!"
We responded:
"Kelly, thank you for your wonderful review! I'm happy to hear that Liz was polite, helpful, and informative during your visit. We appreciate your feedback and look forward to assisting you with any future needs. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
rhonda nickolas
November 4, 2024
5
out of
5
rating by rhonda nickolas
"Always a good experience with State Farm."
We responded:
"Rhonda, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Bruce Brush
November 1, 2024
5
out of
5
rating by Bruce Brush
"Very professional and knowledgeable."
We responded:
"Bruce, thank you for your kind words! I'm happy you found our team professional and knowledgeable. We strive to provide the best service possible and your feedback means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Christine Schaefer
October 30, 2024
5
out of
5
rating by Christine Schaefer
"Brooke and her staff have taken excellent care of our family. Within the space of two years, we needed to file claims on three different cars. They took good care of us!"
We responded:
"Christine, thank you for your wonderful review! I'm so glad our team could support your family through those claims. It's great to know you felt well taken care of. If you ever need anything else, we're here for you! - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Wes Hamilton
October 29, 2024
5
out of
5
rating by Wes Hamilton
"The absolute best customer service out there. Very respectful and understanding."
We responded:
"Thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
Jason Rogers
October 28, 2024
5
out of
5
rating by Jason Rogers
"I've always received professional service here; highly recommend! Liz, Tabitha and Marissa are the best and always do a great job taking care of my insurance needs quickly and efficiently!"
We responded:
"Thanks Jason! We really appreciate it."
Hannah Kraus
October 25, 2024
5
out of
5
rating by Hannah Kraus
"I highly recommend Brooke Palmer- State Farm. Kim is an amazing help and she is truly invested in making plans and policies that are the most beneficial to each person. Even though I do not go in often, Kim knows who I am and is willing to hear about the new things that have happened in life. They work and listen to your concerns and questions and make sure you feel heard. I would give a 10 star rating if I could."
We responded:
"Thank you, Hannah, for your wonderful review! I'm so happy to hear that Kim has been such a great help to you. It's fantastic that she knows you personally and takes the time to listen to your life updates. Our team is dedicated to ensuring that everyone feels heard and supported. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Jordan Garrison
October 22, 2024
5
out of
5
rating by Jordan Garrison
"Liz was a huge help in getting me taken care of after hitting a deer with my car"
We responded:
"Thank you, Jordan, for sharing your experience! I'm glad Liz could assist you after your accident with the deer. We appreciate your trust in our team and are always here to help with any future needs. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
james newman
October 21, 2024
5
out of
5
rating by james newman
"Never have any issues calling, emailing, or texting. They kill the customer service game, with their knowledge, friendly service, ability to work quickly, and overall flexibility with any situation. Shout out too Tabitha J, she was beyond patient with me today, when trying to add to my policy. Handled everything without me needing to worry if it was getting done. I was able to focus on my own work for the day because she was handling the rest. 10/10 haha"
We responded:
"James, thank you for your fantastic review! I'm glad to hear that our team, especially Tabitha, provided you with such excellent service. It's wonderful that she could handle everything efficiently, allowing you to focus on your work. Your satisfaction with our customer service, knowledge, and flexibility means a lot to us. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Ralph Barker
October 9, 2024
5
out of
5
rating by Ralph Barker
"DJ and all of the girls have been very helpful! Any questions I have I know I can always call to get them answered!"
We responded:
"Thank you, Ralph! I'm glad to hear that DJ and the team have been able to assist you with your questions. We appreciate your trust in us and are always here to help with any future needs. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Craig Barnhart
October 9, 2024
5
out of
5
rating by Craig Barnhart
"Marissa Gallo has been so helpful with my home and auto coverage, whenever I have any questions on any insurance-related maters she always promptly follows up with me."
We responded:
"Craig, thank you for your wonderful review! I'm happy to hear that Marissa has been so helpful with your home and auto coverage. Her prompt follow-ups and dedication to addressing your insurance-related questions are truly appreciated. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
debbie rickett
October 9, 2024
5
out of
5
rating by debbie rickett
"State Farm is a wonderful agency. We have been with them for 51 years. We have never had a problem with State Farm. They have always been there for us. I highly recommend State Farm to anyone who is looking a great agency."
We responded:
"Debbie, Thank you so much for your kind words and for being with us for 51 years! We're happy to know that we've consistently met your expectations and been there for you whenever needed. Your recommendation means a lot to us. If you ever need anything, we're always here to help. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Brent Barnes
October 8, 2024
5
out of
5
rating by Brent Barnes
"Liz was professional and extremely helpful!"
We responded:
"Liz is a valued member of our team, and I'm happy to hear she provided you with professional and helpful service! If you need any further assistance, don't hesitate to reach out. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Zadie Cartlidge
October 8, 2024
5
out of
5
rating by Zadie Cartlidge
"Liz was very helpful and she was very professional with me about my car insurance."
We responded:
"Thank you, Zadie, for your wonderful review! I'm glad Liz was able to assist you with your auto insurance needs in such a professional manner. We appreciate your feedback and look forward to helping you with any future insurance needs. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Heather Greene
October 2, 2024
5
out of
5
rating by Heather Greene
"Very helpful and friendly. Made the process super easy."
We responded:
"Heather, thank you for your kind words! I'm happy to know you found our team helpful and friendly. Making the process easy for you is always our goal. If you ever need further assistance, don't hesitate to reach out. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Teresa Swinford
September 25, 2024
5
out of
5
rating by Teresa Swinford
"Kim helped me out by ensuring adequate coverage and answering my questions. She was wonderful. . :). Please convey my thanks for her stellar customer service."
We responded:
"We love seeing reviews like this, Teresa! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
mishelle cave
September 17, 2024
5
out of
5
rating by mishelle cave
"Brooke Palmer State Farm is a great company. Her staff are very personable, knowledgeable and helpful! Kim, DJ, and Marissa have recently answered important questions and were able to get things done for us quickly. I highly recommend Brooke’s company!"
We responded:
"Mishelle, we are thrilled to hear your positive feedback! Our team member Kim is exceptional, and we are delighted that she assisted you with your insurance needs. Thank you for sharing your experience with us. We look forward to serving your insurance needs for many years to come!"
Duane Hastings
September 17, 2024
3
out of
5
rating by Duane Hastings
"I have had State Farm insurance for 56 years beginning when I received my drivers license at age 16. Later on in life we added homeowners insurance when we bought our first home. Being on a fixed income now, my premiums simply became unaffordable due to continual increases despite our perfect driving records. This forced me to seek out other quotes which, with exception of our classic car coverage, came in considerably under State Farm’s premiums for the exact same coverage. The office staff has always been friendly and helpful but we simply had to change companies."
We responded:
"Duane, thank you for taking the time to share your experience with State Farm. We value your loyalty and appreciate your feedback. We understand that rising premiums can be challenging, especially on a fixed income. We strive to provide affordable coverage while maintaining the high level of service you've come to expect. Unfortunately, our office has no control over the rates and certain decisions are beyond our control. We'd love to have the opportunity to review your policy and explore potential options to help you manage your premiums. Please contact our office at your convenience to schedule a time to discuss your coverage needs. Thank you again for your feedback."
Paul Byerley
September 14, 2024
5
out of
5
rating by Paul Byerley
"Such A Refreshing Experience. Kim Took Her Time Understanding MY Needs. Not What To Sell Me But What I Needed! Wish More Companies Would Do That!"
We responded:
"Paul, thank you for your wonderful review! I'm glad to hear that Kim took the time to understand your needs and provided the service you were looking for. We always strive to focus on what our clients need rather than just making a sale. Your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Travis Blackwell
September 12, 2024
5
out of
5
rating by Travis Blackwell
"Outstanding service. Liz is fantastic. Always a please with dealing with my State Farm agents at Brooke Palmer"
We responded:
"Thank you, Travis! We're glad you had an outstanding experience with our service. Liz is indeed fantastic, and we're grateful to have her on our team. If you need any further assistance, our office is always here to help. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
brad wykoff
September 11, 2024
5
out of
5
rating by brad wykoff
"Always professional and never pressured into purchasing additional coverages or offerings. Was able to answer all questions on initial calls."
We responded:
"Thank you, Brad, for your wonderful review! I'm happy to know that you found our service professional and pressure-free. It's great that we could answer all your questions on the initial calls. If you need any further assistance, feel free to reach out anytime. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"