
State Farm® Insurance Agent Brooke Palmer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nicole Suhre
June 19, 2025
"Liz was very helpful in getting our newly licensed driver added to our insurance and making sure our policies were looking good! Thank you Liz"
J C
June 11, 2025
"As a thirty plus year State Farm customer that has lived in four different states, I can say that Brook Palmer's State Farm office has been wonderful in every aspect. My wife of 29 years has recently divorced me and one of Brook's employees named Liz has, in my opinion, gone many extra miles to help me through the stress. Liz has answered my countless questions, helped me make changes to multiple accounts, set up new electronic pay, and even called to remind me to pay my bill when I was still in shock and grieving. At Brooke Palmer's office and with Liz, everything insurance related gets supreme customer service."
"Dear JC, Thank you so much for your kind words and for taking the time to leave such a thoughtful review! We truly appreciate your loyalty to State Farm over the years, and we’re grateful to have you as part of our community. We’re thrilled to hear that Liz has been able to provide you with the support and assistance you needed during such a challenging time. Our team is dedicated to going above and beyond for our customers, and it’s wonderful to know that we could help make your experience a little easier. If you ever need anything else or have more questions, please don’t hesitate to reach out. We're here for you! Best regards, Brooke Palmer's State Farm Office"
Jake
June 10, 2025
"Liz was very helpful. I was trying to get renters insurance while on the jobsite and she made it easy for me."
"Dear Jake, Thank you for your fantastic review! We're so glad to hear that Liz was able to assist you with your renters insurance while you were on the job. Our team strives to make the process as smooth and convenient as possible for our customers, and it's great to know that we hit the mark for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best, Brooke Palmer's State Farm Office"
Brooke Zentz
May 29, 2025
"Very knowledgeable staff and lead me to the right policy for me! They actually saved me money !!!"
"Dear Brooke, Thank you so much for your wonderful review! We’re thrilled to hear that our knowledgeable staff was able to guide you to the right policy and help you save money. Providing the best solutions for our customers is our top priority, and it’s rewarding to know we could make a positive impact on your experience. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help! Best regards, Brooke Palmer's State Farm Office"
Zachary Reynolds
May 16, 2025
"Excellent group. Very happy with the service."
"Dear Zachary, Thank you for your fantastic 5-star review! We’re delighted to hear that you’re happy with our service. Our team works hard to provide excellent support, and your feedback means a lot to us. If you ever need anything or have any questions, feel free to reach out. We're here to help! Best regards, Brooke Palmer's State Farm Office"
Len Crapo
May 13, 2025
"Above and beyond, always"
"Dear Len, Thank you for your amazing 5-star review! We’re thrilled to hear that our team consistently goes above and beyond for you. Your satisfaction is our top priority, and it’s great to know we’re meeting your expectations. If you ever need assistance or have any questions, don’t hesitate to reach out. We're here for you! Best regards, Brooke Palmer's State Farm Office"
Sandy McGee
May 12, 2025
"Brooke Palmer and her staff are very helpful, friendly, and professional. I would highly recommend Brooke Palmer State Farm."
"Thank you so much for the kind words, Sandy! It was great to see you today!"
Molly Stoy
May 7, 2025
"Liz was wonderful! She was super helpful and answered all my questions. She made the entire process simple and stress free"
"Dear Molly, Thank you so much for your wonderful 5-star review! We’re delighted to hear that Liz was able to provide you with such helpful and stress-free service. Our goal is to make the insurance process as simple as possible for our customers, and it’s fantastic to know we succeeded with you. If you have any more questions or need assistance in the future, please feel free to reach out. We’re here to help! Best regards, Brooke Palmer's State Farm Office"
Brandon Scott
May 7, 2025
"Great experience, Very professional and and answered all questions I had. I would highly recommend."
"Hi Brandon, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Liz. She truly is a valuable member of our team, and we’re glad she was able to assist you and answer all your questions. Your recommendation means the world to us! If you ever need our services again, don’t hesitate to reach out. Thanks again for choosing us! Best, Brooke Palmer, Agent State Farm Insurance"
Dave Colwell
May 7, 2025
"We are very satisfied with the service and the people at State Farm. Thank you."
"Dave, we're thrilled you had a 5-star experience with our insurance services! I'm grateful for your positive feedback and am pleased to have assisted you. If you ever need further assistance, feel free to reach out to our office. Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
Missy W
April 29, 2025
"Amazing customer service!. I almost left state farm all together due to our previous agent but we thought we would try a different agent 1st. So glad we did as it has been smooth sailing ever since. Thank you so much to Brooke and Liz as well as the rest of the team."
"Dear Missy, Thank you so much for your wonderful 5-star review! I’m thrilled to hear that your experience with our team has been smooth sailing. It means a lot to us that you decided to give State Farm another chance, and I’m so glad we could provide you with the exceptional service you deserve. A big shoutout to Liz and the rest of our team for their hard work and dedication! If you ever need anything or have any questions, please don’t hesitate to reach out. We’re here to help! Warmest regards, Brooke Palmer State Farm Agent"
Vaughn Shackelford
April 22, 2025
"Liz constantly continues to offer exceptional customer service whenever I need assistance with my policy. As well as all the girls at the office!"
"Dear Vaughn, Thank you so much for your fantastic 5-star review! I’m delighted to hear that Liz and the rest of our team have consistently provided you with exceptional customer service. We strive to create a supportive and helpful environment for all our clients, and it’s rewarding to know we’re hitting the mark. If you ever need anything or have questions about your policy, don’t hesitate to reach out. We’re always here to assist you! Best wishes, Brooke Palmer State Farm Agent"
Kevin Newell
April 17, 2025
"They are amazing. Every single person I have spoken with is very knowledgeable, friendly, kind and caring. They base everything on what your needs are. Brooke Palmer will take care of everything you care about. I am so thankful we found her a very long time ago."
"Thank you so much for your wonderful 5-star review! I’m truly grateful for your kind words and am thrilled to hear that you’ve had such a positive experience with my team and me. We always strive to provide knowledgeable, friendly, and caring service tailored to your needs, and it’s rewarding to know that we’ve made a difference for you. I appreciate your trust in us over the years, and I’m here to ensure that everything you care about is well taken care of. If you ever have any questions or need assistance, please don’t hesitate to reach out! Thank you again for your support! Best, Brooke Palmer State Farm Insurance Agent"
Roberta Bailey
April 15, 2025
"Great company to work with on all home & car insurance needs. highly recommend Brook Palmer State Farm to everyone! We are treated as one of the family. Brook's team is always there to suppport us and goes above and beyond what is excepted."
"Thank you for the five-stars, Roberta! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Brooke Palmer - State Farm Insurance Agent"
FOS
April 3, 2025
"So far, everything has been great! As unpleasant as it is to make any kind of claim, this process went smoother than I expected. Thank you very much!"
"Hi! Thank you so much for your wonderful 5-star review! I'm thrilled to hear that your claims process went smoothly, especially since it can often feel overwhelming. Our goal is to make things as easy and stress-free as possible for our clients. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Best regards, Brooke Palmer State Farm Agent"
Larry Bowmer
April 2, 2025
"When I went to State Farm Insurance and purchased insurance. for 2 🚗 and our 🏡. Got a better rate on both. The young lady that worked with me was very good and knowledgeable."
"Hi Larry, Thank you for your fantastic 5-star review! I'm so glad to hear that you found better rates for your vehicles and home insurance. It's great to know that my team provided you with knowledgeable and helpful service. If you have any questions or need assistance in the future, please feel free to reach out. We’re here to help! Best, Brooke Palmer State Farm Agent"
Chris Cole
April 1, 2025
"Amazing!! Windshield has a crack in it. My rep got my claim started immediately, and I have an appt tomorrow to get it completely replaced!!!"
"Dear Chris, Thank you for your amazing review! We're thrilled to hear that you Liz was able to assist you promptly with your windshield claim. It's great that you already have an appointment scheduled for the replacement! If you have any further questions or need assistance along the way, please don’t hesitate to reach out. We’re here to help! Best regards, Brooke Palmer, Agent State Farm Insurance"
Shelli Cash
March 28, 2025
"I worked with Liz and she was outstanding. She she did everything that was asked of her and she was very pleasant and kind. She got back to me in a timely manner and and had everything done within no time....it is very much appreciated. Thank you!"
"Hi Shelli! Thank you so much for your wonderful review! We're delighted to hear that Liz provided you with outstanding service and made your transaction effortless. Timely responses and a friendly approach are what we strive for, and it's great to know that she was able to assist you so well. We appreciate your kind words and look forward to serving you again in the future! If you have any more questions or need assistance, feel free to reach out. 😊🌟"
Ryan Wallace
March 21, 2025
"Kim helped me get all the needed paperwork sorted out when my car was totaled. Everyone in the office is professional and friendly. Thanks again for all your help."
"Dear Ryan, Thank you so much for your wonderful 5-star review! I’m thrilled to hear that Kim was able to assist you in sorting out all the necessary paperwork during such a challenging time. Our team takes pride in providing professional and friendly service, and it’s great to know that you experienced that firsthand. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. Thank you for choosing State Farm! Best regards, Brooke Palmer State Farm Agent"
channing buchanan
March 21, 2025
"Amazing experience, Marissa set me up with better rates than the provider I’ve been using for years! I am now paying less than 50% of what I was and I have more coverage. Thank you State Farm!"
"Dear Channing, Thank you so much for your fantastic 5-star review! We are thrilled to hear about your amazing experience with Marissa. It’s always our goal to provide our clients with the best coverage at the most competitive rates, and we’re so glad that we could help you save significantly while enhancing your coverage. Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. If you have any questions or need assistance in the future, don’t hesitate to reach out. Thank you for choosing State Farm! Best regards, Brooke Palmer State Farm Agent"
Sirgur
March 13, 2025
"Liz here was a massive help. We were constantly on edge and nervous of the outcome, as anyone could be with their car out of their possession for long periods of time. She was a saint in handling everything with calm and grace. She kept our minds at ease and constantly went out of her way to help us gather additional information. She was quick and responsive and we couldn’t have asked for better assistance."
"Dear Sigur, Thank you for taking the time to leave such a wonderful 5-star review! I’m thrilled to hear that Liz was able to provide you with the exceptional support you needed during a stressful time. Her dedication to our clients and her ability to handle situations with calm and grace truly make a difference. It’s fantastic to know that her quick responses and willingness to go the extra mile helped ease your concerns. We strive to create a positive experience for everyone, and your feedback reinforces the hard work our team puts in. If you need anything further or have any questions in the future, please don’t hesitate to reach out. Thank you for choosing State Farm! Best regards, Brooke Palmer State Farm Agent"
CAROL THOMAS
March 8, 2025
"Kim was very helpful & was able to provide helpful information & answer our questions. She took time with us & we appreciated her input. She was not hard sell which was good & yet gave us her opinion & advise which we valued. It was a very good first meeting."
"Dear Carol, Thank you so much for taking the time to share your positive experience! We’re thrilled to hear that Kim was able to assist you and provide the information you needed. Our goal is to offer valuable insights without the pressure of a hard sell, and it’s wonderful to know that Kim’s approach resonated with you. We appreciate your kind words and look forward to continuing to support you in the future! Best regards, Brooke Palmer State Farm Agent "
randy blume
March 1, 2025
"Answered all my questions and even the questions I did not think of."
"Dear Randy, Thank you so much for your kind words and for taking the time to leave a review! I'm glad to hear that I was able to answer all your questions, even the ones you hadn't thought of. My goal is to ensure that you feel informed and confident about your insurance options. If you have any more questions in the future or need assistance, please don’t hesitate to reach out. I’m here to help! Best, Brooke Palmer State Farm Insurance Agent"
Caleb Appleget
February 27, 2025
"Very nice and respectful worked to give me exactly what I was looking for"
"Dear Caleb, Thank you for your wonderful review! I'm so glad to hear that you found my service to be respectful and helpful in finding exactly what you were looking for. It’s always my goal to provide personalized assistance and ensure that my clients feel valued. If you have any further questions or need support in the future, please feel free to reach out. I'm here to help! Best regards, Brooke Palmer State Farm Insurance Agent"
280-1 Site 280 PJulian
February 21, 2025
"Brooke Palmer has always been so customer service minded. The office responds quickly and always knows the answer to your questions. I would recommend this business for insurance purposes."
"Dear Pamela, Thank you so much for your kind words! I truly appreciate your feedback and am delighted to hear that you’ve had a positive experience with my office. Providing excellent customer service is my top priority, and it’s wonderful to know that our quick responses and knowledgeable support have made a difference for you. Your recommendation means a lot to us! If you ever have more questions or need assistance, please don’t hesitate to reach out. We’re always here to help! Best regards, Brooke Palmer State Farm Insurance Agent"